Pre-Sales

Pre-Sales


In the first important phase of the distribution of IT-security products our crossvendor operating pre-sales employees support you. Whether it is concerning the implementation of a product into the IT-infrastructure or a complex project enquiry - our team is at your disposal supporting you when it comes to comprehensive solutions.

CONSULTING & ADVISORY - free of charge

Whether you have general questions, need an introduction to specific functions or detailed insights, our experienced colleagues from the TechServices team will be happy to support you throughout the entire presales phase.

Product information, requirements analysis, solution engineering
In addition to general advisory on products of our vendors, we also offer the analysis of customer need and the design of an appropriate solution. This way we ensure that complex IT installations fully meet the requirements and wishes of your customers. 

Concept reviews
If you are not quite sure whether the solution you have in mind can cover all of the customer‘s requirements, our product specialists can assist to check the concept you have developed.

Product tests and evaluations
We would be happy to organize a product test for you and your customer so that they can put the desired solution through its paces before making a purchase. We are always ready to answer any questions you may have about individual functions and their configuration.

Proof of Concept
A proof of concept goes beyond a simple product evaluation. In this case, we actively guide you and your customer through the test phase, starting with the qualification, installation and configuration up to the final closing discussion.



Techservices-Team

The TechSevices team can look back on many years of experience in IT security and post-sales support. They have all the necessary vendor certifications for the complex tasks in this area. The optimal support of the Infinigate Channel Partners is the main focus of our partnership cooperation.
support@infinigate.ch
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