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N-able MSP

The Managed Services Platform for IT Service Providers

N-Central
MSP Remote Monitoring & Management
MSP Backup & Recovery with location Switzerland
Passportal & Documentation Manager
EDR (Sentinel One)

N-Central

With N-able MSP N-Central, you can use a versatile RMM solution that goes far beyond conventional IT monitoring and can cope with complex networks. You can proactively resolve problems of your enterprise customers behind the scenes to avoid downtime and without disturbing the user in his work. To do this, you access devices directly from the browser without having to use a remote maintenance tool.

With profiles, rules and filters you can pre-configure or update devices in large quantities - even across customer sites. In addition, N-able MSP N-Central supports all types of devices - including workstations, servers, smartphones, tablets, virtual machines, printers and IoT devices.

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Functions at a glance

Monitoring of workstations, servers, network and mobile devices in one dashboard
Fully integrated patch management
Integrated security solutions (SentinelOne, Bitdefender)
Comprehensive automation options (scripts, SNMP, WMI)
Remote access via take control
Network Topology Mapping
Detailed reporting thanks to the Report Manager
On Premise or Cloud version available
Administration for WIN, Linux and Mac

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MSP Remote Monitoring & Management

With 24/7 monitoring and daily health checks, you are proactively informed of the most important hardware, software and connectivity features. Whether in the clearly arranged dashboard interface, by e-mail, SMS or WallChart on a large screen monitor: You are always informed about the most important hotspots. This means that you always use your support expertise in a targeted and billable manner.

Patch Management offers you, in addition to operating system updates, the possibility to completely automate software updates from many third-party providers. Thus you can increase the scope of your service contracts many times over.

With the comprehensive protection of our proven Managed Antivirus solution in combination with Web Protection, you offer your customer a top-class security package at an affordable price. The extensive configuration options allow your customer to have web access in his company under control at all times.

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Functions at a glance

Monitoring of workstations, servers, network and mobile devices in one dashboard
Fully integrated patch management
Integrated security solutions (SentinelOne, Bitdefender)
Comprehensive automation options (scripts, SNMP, WMI)
Remote access via take control
Visualization of network paths
Detailed reports
Administration for WIN, Linux and Mac

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MSP Backup & Recovery located in Switzerland

N-able MSP Backup technology backs up databases from Exchange to Oracle, systems running Windows, Linux and MacOS X, and backs up VMware and Hyper-V with an easy-to-install backup manager. In minutes, you set up backups, set bandwidth limits and specify the location for an additional local copy of the backups (e.g. a NAS). Then start the initial backup - directly to the data center or to a disk that transfers the initial backup from a high-bandwidth location to the data center. Due to the efficient deduplication and delta calculation with True Delta technology, only 0.5% of the selected data is transferred on average during the daily backup. N-able MSP Backup uses Local SpeedVault and True Delta technology to restore only those components that have changed since the backup. The system automatically selects the storage location that offers the highest speed. With the Virtual Drive is tool you can restore data and systems simply by drag & drop.

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Functions at a glance

Swiss data center
Server, Workstation and VM Backups
Backup for Office 365, SQL, Oracle and more
Bare Metal Restore
virtual disaster recovery
Automated test backups and recovery testing
Bandwidth Management
Archiving backups

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Passportal & Documentation Manager

With N-able MSP Passportal & Documentation Manger, you can use your platform for secure password management and IT documentation that is explicitly tailored to the needs of managed service providers. The cloud-based, multi-tenant dashboard minimizes the risks associated with creating, using, and storing credentials. Standardized templates help you store your IT documentation in a central location and quickly resolve customer issues through linked passwords, files, knowledge base articles, and more.

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Functions at a glance

Increased efficiency by managing all customers in the central dashboard
Increased IT security through strong passwords & automated password change
Quick access to all information needed for customer support
Reduced resolution time thanks to standardized IT documentation and integrated password management
Maintaining consistent service delivery
Fulfilment of customer compliance requirements
DSGVO-compliant backup in the cloud
Complete transparency through comprehensive reporting

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EDR (Sentinel One)

With N-able MSP EDR: Endpoint Detection & Response, you get endpoint protection that goes beyond prevention. It helps you prevent, detect and respond to new threats as they emerge. You get an IT tool that gives you visibility into all malware activity throughout its lifecycle and, in the event of a successful malware attack, enables you to recover your customers' systems. Troubleshooting and rollbacks help you eliminate traces of attacks and restore the endpoints to their perfect previous state - minimizing downtime for your customers. This is because today's malware attacks can often not be detected and blocked initially, but only later. System settings and files have already been changed and manipulated.

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Function at a glance

Near real-time file analysis: The system can continuously analyze files, eliminating the need for time-consuming periodic scans.
Forensics: View an overview of the threat and the course of an attack to quickly understand the threat.
No signatures required: Combat the latest threats without having to wait for daily definition updates.

Offline protection: AI data is stored in the endpoint so that it is protected offline. In addition, if you want to perform reputation checks, you no longer need to wait for signature updates or a connection between endpoint and cloud.
Machine Learning: The system uses machine learning to determine the most appropriate responses to threats and adjusts these responses over time.
Independent actions: Deploy policy-based endpoint protection to automatically neutralize threats at the endpoint.

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